In October, after eight and a half years at Amazon, I decided to leave. If you look at the update at the top of this post, you’ll see why. Bye to Big Tech Big tech used to be exciting and interesting, but the behavior of big tech just has been getting worse. Moreover, the CEOs of these…
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Important Update: In December 2024, Amazon made drastic changes to the management of Zappos. Sadly, the Zappos culture I’ve written about here is gone. Most of the people that kept that Zappos spirit alive have left or were laid off. I also left Amazon, disgusted by the decimation of Zappos.…
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This week I joined Zappos! Zappos is a subsidiary of Amazon, acquired in 2009. If you’re not aware of Zappos, it is a legend in the e-commerce space, known worldwide for its amazing customer service. No seriously, they’re that good. Around 2008, Zappos’ (at the time) unique…
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